Refund Policy

ALL SALES ARE FINAL. No returns or refunds accepted unless otherwise stated below. Exchanges are not permitted. Items received that are defective or damaged will be replaced with the same item free of charge.

Our policy lasts 14 days after the item has been delivered. If 14 days have gone by since your order has been delivered, unfortunately, we can’t offer you a refund. We only replace or refund items if they are defective or damaged. 

Refunds will ONLY be granted for items received damaged. Refunds are not granted due to longer than expected shipping/processing times. 
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email or WhatsApp us @ +65 8433 9743.